Contact & support
We’re a small team and we read every message. The fastest way to reach a human is email.
Email us
For setup help, billing questions, refunds, or anything about Muni:
We aim to reply within 1–2 business days.
Before you write
Many questions are answered on the home page FAQ: especially setup, the third-party API service accounts, and how the one-time price works. For refunds, see our Refund Policy.
Payments & billing
Payments are processed by our third-party payment provider, which may act as the merchant of record and appear on your statement. Billing questions about a charge can also go through them, but feel free to email us first at support@usemuni.app.